Refund and Return Policy

At Lovegra Pharmacy, we strive for your complete satisfaction with our products and services. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward refund and return policy to ensure your peace of mind.

Returns

We accept returns on products that meet the following criteria:

1. Damaged or Defective Products:  In the event that you receive a damaged or defective product, please contact us immediately within [X] days of receiving the item. We will arrange for a return or replacement, and no additional shipping costs will be incurred.

2. Incorrect Orders: If you receive an incorrect product due to an error on our part, please notify us within [X] days of receiving the item. We will facilitate the return and promptly send you the correct product.

Please note:

• To be eligible for a return, the product must be unused and in its original packaging.
• Certain products may not be eligible for return due to health and safety reasons. These include opened or used items, as well as products that are not in their original condition.
• Returns must be initiated within [X] days from the date of purchase.

Refunds

Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed using the original method of payment within [X] days.

Please note:

• Shipping costs for returning items are the responsibility of the customer unless the return is due to a mistake on our part.
• Refunds will not include any shipping charges unless the return is due to a product defect or an error made by Lovegra Pharmacy.

Contact Us

If you have any questions regarding our refund and return policy or need assistance with a return, please don’t hesitate to contact our customer service team at [Contact Information]. Our friendly representatives are ready to assist you and ensure a smooth resolution.

Lovegra Pharmacy reserves the right to update or modify this refund and return policy at any time without prior notice.